Privacy Policy


NetLine Limited recognizes the importance of protecting the privacy of all information provided by a registered customer on Paypen.ng. This statement is meant to affirm our utmost respect for your rights to privacy.

This Privacy Policy describes the User’s privacy rights regarding PayPen.ng transactions. It applies to our website and all linked sites, applications and tools irrespective of medium through which you access them. The User acknowledges that NetLine Limited may verify their identity information through publicly and/or restricted government databases in order to comply with regulatory requirements.

The User accepts that NetLine Limited shall not be liable for any loss, claim, action, expense; damage or injury suffered or sustained by the Card owner/holder whatsoever and howsoever pursuant to entering into this Agreement or as a result of the Card owner/holder’s negligence with his/her card. You acknowledge that by your use of the Platform, we shall be privy to and store some of your personal information (full name, mobile phone number and email address).

We shall use our best endeavors to ensure that your personal information is secure on our systems. NetLine Limited employees who handle any personal information are under an obligation to treat it confidentially and may not disclose it to unauthorized third parties.

If we need the User’s information for any other reason such as marketing, we will expressly ask or provide the User with an option to decline.

After the User has given His/her consent, He or She may for any reason change their mind; they are allowed to withdraw their consent for the use of their information. We may use your personal information for:

  1. providing you the service, processing transactions and sending you related information;
  2. providing, maintaining and improving our services;
  3. sending support and administrative messages to you;
  4. responding to your enquiries and requests;
  5. providing customer service;
  6. updating you on products, services, promotions, rewards, and events offered by us and third parties; and
  7. A better understanding of your needs by combining it with information collected from others with the objective of improving on our service delivery.

We may disclose any information we collect about you to third parties as set forth below:

  1. to regulatory bodies;
  2. to financial institutions;
  3. to companies, such as email service providers that perform marketing services on our behalf;
  4. to third parties to enable us provide Service to you; and
  5. if required to be disclosed under applicable law, or stock exchange regulation or by a government order, decree,regulation or rule or by a court order.
You hereby consent to the processing and transfer of your information during and after the use of the Platform.